Returns
Returns
If you would like to return your item for a refund or exchange, please send the item(s) back to us within 30 days of receipt.
To Exchange / Return your item(s) please include a note with your order number (found on your order confirmation email), full name and the item(s) you would like to return/exchange.
The return shipping address is:
BAD MONDAY (RETURNS)
UNIT 4, PRIAL PARC
WEAVER ROAD
LINCOLN
LN6 3AR
UNITED KINGDOM
If you have access to a printer you can download a returns form here:
Click Here to Download Returns Form
Once your return parcel has been received, we will process your refund within 14 days. You will receive a confirmation email once your exchange/refund has been processed.
Returns that are received without the required information may experience processing delays.
If you are sending a return from outside the UK, you must clearly state on the customs form that the parcel is a return.
Please note the refund will be issued to the original payment method. Your refund will have the original shipping costs deducted. If you have a requested an exchange, the replacement order will be shipped free of charge. We do not offer a free returns policy.
Any returns received after the return period of 30 days will not qualify for a refund.
Before returning your items back to us, please make sure they are in the same condition as you received them. All items must be:
- In the original packaging with the label/tag attached (where present)
- Unworn, unwashed and unmarked
- Perfume, make-up and smoke free
- Free from pet/animal hair
All items are inspected upon return. We reserve the right to refuse a refund or charge a cleaning fee of £10 if the item conditions of the return are not met.
We can refuse a refund and return the item(s) back to you if item(s) are deemed to be worn, stained or the original condition has been compromised.
We are unable to take responsibility if your parcel is lost, damaged or delayed in transit. We recommend sending all returns back to us with tracked shipping and to obtain proof of postage in case you need to contact us about your return.
If you have any further questions please send an email to:
Thank you!
Team Bad Monday
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SHIPPING INFORMATION CAN BE FOUND HERE
